Blue Air overbooking compensation / Blue Air denied boarding compensation.
How much is flight overbooking compensation? Rules? How to get it?
What if your Blue Air flight is overbooked, and you are denied boarding? Unfortunately, flight overbooking and denied boarding are common in the aviation industry. Thankfully, in the EU, passengers are protected in the event of denied boarding. If you are denied boarding by Blue Air, you are entitled to receive care from the airline. If you are denied boarding involuntarily, you are also entitled to EU denied boarding compensation.
There are two ways you can claim this compensation.
1. Blue Air Overbooking Compensation: EU Denied Boarding Regulations
Have you been denied boarding by Blue Air?
What are your rights in the event of denied boarding? Can you get a new flight? What about Blue Air denied boarding compensation? When it comes to denied boarding, you are protected under the EU law. You are entitled to receive care from the airline, and, in some cases, to denied boarding compensation.
If you’re flying with Blue Air, and you are denied boarding due to overbooking — you might be entitled to flight overbooking compensation (EU denied boarding compensation) of up to €600.
This only applies to overbookings.
If you don’t have a visa, or your passport is about to expire, you will get denied boarding. But in these cases, you won’t be entitled to denied boarding compensation. Also you can’t get compensation if you voluntarily give up your seat.
Read more: Regulation (EC) No 261/2004; Regulation UK261
By Europe and EU here on this page (and on this website in general) we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin (French Antilles), the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.
1.1 Voluntary Denied Boarding
What is voluntary denied boarding?
Yes, there are different types of denied boarding.
Your flight is overbooked (the airline has sold more tickets than there are seats). But unfortunately, everyone has come. Now there are not enough seats for everyone. So the airline has to find a solution. At first, it will look for volunteers who will be willing to give up their seats and travel later.
You could be asked to be a volunteer, too. You could be asked to give up your seat in exchange for a new flight and compensation in the form of vouchers or cash. If you are offered compensation like this and you accept it, it’s called voluntary boarding denial.
In this case, you aren’t entitled to denied boarding compensation from Blue Air.
You don’t have to agree to an offer like this.
1.2 Involuntary Denied Boarding
There are situations when passengers don’t have a choice.
There are not enough volunteers, and not enough seats. So the airline has to refuse boarding to some of its passengers without their consent. It’s called involuntary denied boarding.
If you were denied boarding involuntarily, you are entitled to compensation.
What happens in case of involuntary denied boarding?
- The airline must provide you with a new flight or give you a full refund (you can choose either);
- In addition to that, you are entitled to receive care from the airline*;
- You are entitled to Blue Air overbooking compensation up to €600 per passenger.
* Blue Air must offer you free meals and drinks in a reasonable relation to the waiting time, two free phone calls, e-mails or faxes. If you have to wait overnight, Blue Air must provide you with free accommodation and free transfer from and to the airport.
1.3 Right to Care
All passengers travelling with Blue Air have a right to care.
If your flight is delayed, cancelled last minute or you’ve been denied boarding, you are entitled to receive care from the airline. When flying with EU airlines, you are protected on all of the flights. Including disruptions due to extraordinary circumstances.
What does it mean for you as a passenger?
Blue Air must offer you free meals and drinks in a reasonable relation to the waiting time, two free phone calls, e-mails or faxes. If your flight is only on the next day, Blue Air has to offer you a free hotel stay and transfer.
Agreeing to these free services doesn’t affect your chances of getting compensation.
Contact the airline if you haven’t been offered anything.
2. How to Claim Blue Air Flight Compensation? How to Claim Flight Overbooking Compensation?
You can claim compensation yourself.
The other option is to work with professionals.
Claiming compensation from Blue Air yourself. Write an e-mail to Blue Air customer support center and request compensation for overbooking. You can find e-mail addresses on Blue Air’s website. Refer to the (EC) No 261/2004, and give all the details about your flight. Request the right compensation amount. The airline might not reply straightaway, and the process is not always smooth. Sometimes, it requires a couple extra e-mails until you receive denied boarding compensation Blue Air owes you.
You can also take the easiest path — legal representation.
Register your Blue Air compensation claim with the help of a flight compensation company. In this case, you don’t have to do much. You need to fill in and sign one form. And that’s it. The rest will be done by the company.
It’s the perfect option if you want to avoid the hassle.
Our partners offer such services.
When choosing this option, here is all you will have to do:
And that’s it — the rest is handled by professionals.
* Your boarding pass and passport or ID copy.
Read more: Blue Air Missed Connection Compensation
2.1 How Long Does It Take?
It can take a lot of time.
If everything goes smoothly, you can receive your Blue Air denied boarding compensation in just 2-3 months. But it’s not always the case. The airline might deny your claim. The airline might not even reply to your messages. You will need to be persistent.
Most people receive their money within a few months.
3. How Much Can You Claim?
In the EU compensation amounts are fixed.
In most situations they range from €250 to €600.
Here is how you can calculate Blue Air denied boarding compensation yourself:
When your destination is within the EU/UK:
€250
If the distance of your flight is
up to 1,500 km
€400
If the distance of your flight is between 1,500 – 3,500 km
When your destination is outside the EU/UK:
€250
If the distance of your flight is
up to 1,500 km
€400
If the distance of your flight is between 1,500 – 3,500 km
€600
If the distance of your flight is more than 3,500 km
There’s one exception. When the flight distance is 3500+ kilometres and you reach your destination 3 to 4 hours later than planned, you are entitled only to 50% of the compensation amount (that means €300, not €600).
3.1 Blue Air Voucher Code, Discounts or Cash?
According to the law, compensations have to be paid in cash or by bank transfer.
If Blue Air offers you a voucher instead of compensation, don’t agree to it. Ask for a bank transfer instead. Because you are entitled to bank transfer.
Blue Air Denied Boarding Compensation: FAQ
My flight was only €20. Can I get compensation if my flight was very cheap?
It doesn’t matter how much your ticket cost.
If your flight is eligible to compensation, you can get it. The price of your ticket doesn’t affect your chances of getting compensation. Nor does it affect the compensation amount.
Remember — you are paid for the inconvenience.
I don’t have travel insurance. Can I still claim compensation?
Yes, of course.
You can get compensation even if you don’t have insurance. As long as you arrive 3+ hours later than scheduled, and the disruption is due to the airline’s fault.
Can my kid get compensation from Blue Air?
Yes.
The age of the passenger doesn’t matter. Kids and babies can get compensation, too. If a parent is entitled to compensation, the child will be too.
Even infants with special infant ticket can get compensation.
Can I claim compensation for a friend, relative, family member?
Yes, you can.
You can claim compensation for another person. Even if you weren’t on that flight yourself. Just keep in mind that they need to provide a passport copy and boarding pass. Also they need to sign one form, and, if necessary, a couple more documents.
How far back can I claim flight compensation?
It depends on the laws of the country.
In many European countries you can claim compensation even for old flights. If your flight was 2-3 years ago, you might still be able to make a claim, and, if you are entitled to compensation, you might get it.
However, for the best results, we would recommend you to make a claim as soon as you return from your trip.
What to do if Blue Air is denying my claim?
Blue Air is refusing to pay compensation even though you are entitled to it.
How you can proceed? One of the options is to hand over your case to a flight compensation company. They will take over and pursue compensation on your behalf.
Alternatively, you may contact the respective national enforcement body and ask them to help solve your case. There are national enforcement bodies in all the EU Member states.
Problems With Visa or Passport
I was denied boarding due to issues with my visa / passport. Am I eligible to receive compensation?
No.
If you are denied boarding due to issues like expired passport or not having the right visa, you can’t get compensation. No airline will compensate you because of that.
EU – Non-EU Flights, Tourists
I’m flying to the EU from a country outside the EU. Can I get compensation?
As long as your Blue Air flight is eligible to compensation, you can get it.
It doesn’t matter which country it departs from.
You are protected on all Blue Air flights because it’s a EU airline.
I’m flying from the EU to a country outside the EU. Can I get compensation?
If your Blue Air flight is eligible to compensation, you can get it.
It doesn’t matter if it departs from the EU or a country outside the EU.
You are protected on all Blue Air flights because it’s a EU airline.
Can I get compensation if I am not a citizen of the EU?
Yes.
Passenger’s nationality doesn’t matter.
According to the EU Flight Compensation Regulation, all passengers are entitled to compensation.
As long as the flight is eligible to compensation, that is.
Other Situations
Blue Air provided me with a free hotel room and booked me on a new flight to my destination. Can I still get compensation?
Yes.
If your flight is eligible to compensation, you will get it. Even if the airline put you on a new flight and booked you into a hotel. In this case, you are entitled both to care and compensation.
Blue Air took me to my destination. Can I still get compensation?
As long as your flight is eligible to compensation, you will get it.
Even if the airline provided you with a new ticket to your destination. In this case, you are entitled to a new flight and compensation of up to €600 per passenger.
What is your experience? Have you ever received Blue Air overbooking compensation? Do you still have questions about Blue Air compensation claim procedures and policies? Ask in the comments.