Blue Air refund for cancellation.
Are you eligible to receive it? And if so, what rules apply?
The rules that apply are outlined in European Regulation (EC) No 261/2004, which provides a guide on the obligations of airlines and the rights of passengers. This regulation specifies the protocol that European airlines, including Blue Air, must follow in cases of flight cancellations, and it explains your entitlements in such situations. If your flight is cancelled, you are entitled to a new flight or a full refund. In some situations, you may also be entitled to a flight cancellation compensation.
Blue Air Refund For Cancellation
Are you entitled to a Blue Air refund for cancellation? When compensation is applicable?
The eligibility for a refund or compensation depends on the timing of the cancellation. So, let’s start with a question: When was your flight cancelled?
Scenario 1: Flight Is Cancelled Less Than 2 Weeks Before the Trip
You can get: Refund or new flight + compensation (if cancellation is due to the fault of Blue Air).
This is classified as a last-minute flight cancellation.
Blue Air offers two solutions if they cancel your flight less than 14 days before your journey: a complete refund or a new booking to your destination. The choice is yours to make. If the cancellation was due to an error on Blue Air’s part, you may be eligible for flight cancellation compensation.
Both the refund and compensation will be transferred to your bank account.
Check your compensation online!
Read more:
- Blue Air Flight Cancellation Compensation
- Your Blue Air Compensation Claim Is Denied. What Next?
- Your Blue Air Refund Is Taking Forever. What Can You Do About It?
Scenario 2: Flight Is Cancelled More Than 2 Weeks Before the Trip
You can get: Blue Air refund for cancellation or new flight to your destination.
If your flight is cancelled more than 14 days before your scheduled departure, you are not entitled to compensation. However, you still have the option to request a refund instead of rebooking your flight. Blue Air is obligated to offer you the choice between a new flight or a refund, allowing you to choose the option that suits you best.
You should receive your Blue Air refund within 7 days. It should be transferred to your bank account. Do not accept any Blue Air vouchers if you don’t want to.
What Happens If You Miss Your Connecting Flight Due to Cancellation?
Rest assured, you’re covered.
Should your flight be cancelled, causing a missed connection, Blue Air will take responsibility and arrange a new flight to your destination at no extra charge.
Wondering about compensation? The same rules as delay scenarios apply. It’s worth checking if your arrival at your final destination is delayed by 2 or more hours compared to your original itinerary. If that’s the case, compensation may be due to you.
Go through our Blue Air missed connection compensation guide for more details.
Blue Air Cancelled Flight Refund: FAQ
Am I Entitled to a Refund If My Flight Is Cancelled?
Yes, you can get a Blue Air refund for cancellation.
You have the choice of accepting the refund instead of a rebooked flight. However, please note that both cannot be availed simultaneously.
If Blue Air cancels your flight with less than 14 days’ notice and it’s their fault, you may be entitled to both a refund and Blue Air flight cancellation compensation.
Can Blue Air Offer Me a Voucher Instead of Cash, and Can I Request Money Instead?
What if Blue Air proposes a voucher as refund or compensation?
If Blue Air proposes a voucher as a form of compensation or refund, you hold the right to decline and ask for money instead. Be aware that as per European Union laws (Regulation (EC) No 261/2004), airlines are obliged to offer compensation and refunds in cash or through a bank transfer.
Have you accepted a voucher already?
Request Blue Air to convert your travel voucher into cash.
What If Blue Air Denies My Refund For Cancellation?
If Blue Air refuses to provide a refund, don’t give up.
Bear in mind that you hold the right to demand a refund. You can cite Regulation (EC) No 261/2004, Articles 5 and 8, which obligate airlines to refund passengers under specific circumstances. If Blue Air still doesn’t comply, reach out to the national enforcement body in the nation where your flight was scheduled to depart for additional assistance.
Is It Possible to Receive Both Compensation and Refund?
Indeed, such instances do occur.
If Blue Air cancels your flight with less than 14 day’s notice due to their error, you are entitled to a full refund as well as compensation from Blue Air. Please note that both the refund and compensation should be paid directly into your bank account and not in the form of vouchers.
If you have previously been given a voucher or coupon by Blue Air, you can request for it to be exchanged for a cash refund by contacting Blue Air.
What Happens If I Cancel My Flight, Not the Airline?
If you decide to cancel your flight, the refund process will depend on the fare conditions of your ticket. Some tickets are refundable, while others are not.
If your ticket is non-refundable, you may not receive any refund, or you may only receive a partial refund after deducting cancellation charges. Always make sure to read and understand the ticket fare conditions when booking. However, in certain circumstances like serious illness or death in the family, airlines may offer refunds or the option to reschedule, even for non-refundable tickets.
How Long Does It Take for a Refund to Be Processed?
How long does it take for a Blue Air refund for cancellation to be processed?
Airlines operating in the EU are mandated by EU Regulation (EC) No 261/2004 to process refunds within 7 days of the request. If you’re experiencing delays, contact Blue Air or seek the assistance of a National Enforcement Body.
Read more: Your Blue Air Refund Is Taking Forever. What Can You Do About It?
How Can I Claim Compensation for a Delayed Flight?
If your Blue Air flight is delayed by more than three hours (due to the airline’s fault), you may be eligible for compensation under EU Regulation 261/2004. To file a claim, you can contact Blue Air customer service or use our compensation claim form for requesting compensation.
Read more: Blue Air Flight Delay Compensation
I Was Offered a Later Flight, Will the Airline Cover My Accommodation?
Yes, if your flight is cancelled and you are offered a replacement flight that departs the next day, Blue Air is responsible for providing free meals and a free hotel stay.
This is called the right to care.
By Europe and EU here on this page (and on this website in general) we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin (French Antilles), the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.
What is your experience with Blue Air flight cancellations? Have you ever received a refund from Blue Air because they cancelled a flight?